Private Motorists

Before you call your Insurer
4.5 Private Motorist customer at Laptop
Take control of your claim

Contrary to popular belief, your vehicle is under your control and so is every aspect of your claim.

Despite the ever increasing pressure from insurance companies that try to dictate where your vehicle is taken for repair and what services are available to you,

Remember that you have the right to choose! Its your vehicle, so you decide!

Reporting a claim

If you are unfortunate enough to have been involved in a road traffic accident, one simple call to our claims team will ease the pain and take away the hassle from what normally is a stressful situation. We will take care of it all, handling every aspect of the claim on your behalf, so that you can relax and get life back on track.

We Will:

  • Arrange for a free repair estimate for your vehicle
  • Arrange repairs to be carried out at your chosen repairer
  • Arrange collection or delivery from your home or work.
  • Organise a replacement vehicle for the duration of repairs
  • Return your vehicle to you in its pre accident condition
  • Guarantee repairs for a minimum of 3 years
  • Ensure you do not have to pay your Excess (subject to liability)
  • Protect your No Claims Discount (subject to liability)
  • Liase with all parties involved to agree all associated costs

Quality Approved Network
If you do not have a particular repairer in mind, you may wish to take advantage of our own approved national network for repair work or vehicle servicing.