Founded in 2002, Central Claims Service are well established in the industry, providing a comprehensive range of products including expertise in vehicle repair management, claims processing and managed fleet support services to the public and private sectors. Having built a network of facilities across the UK, we have successfully saved and recovered millions of pounds in both damages and costs on behalf of clients throughout the country.
We firmly believe in the ‘Spirit of Independence’. Taking control of the vehicle repair and claims process is a basic right that should be afforded to private individuals and fleet operators alike.
Controlling costs and damages without compromising on quality is key. The right to choose services should not be overlooked as it is in many cases today. Fleet operators and private motorists should not feel powerless or pressured into following Insurers practices in the management of their claims which may fail to deliver.
It is with this vision and focus on its development that has enabled the growth and success of Central Claims Service. Case studies continue to prove that our clients’ benefit by taking control, but more importantly, remaining in control of the management of their motor claims and associated costs which is a priority in any financial climate.
Central Claims Service delivers an independent and reliable managed service across the board. We strongly believe that our policy of recruiting specialist staff together with ongoing training and assessment provides our clients with the platform and service levels that are essential to their operations.
All areas of our operation are fully maintained by dedicated and motivated personnel who have the experience and confidence to deal with every aspect of our core business. This ensures that client enquiries are dealt with quickly and efficiently. Our personalised approach to the claims industry is geared around the belief that every client should be afforded the same high level of service and consistency as standard. Our team of skilled people instinctively understand the needs of the motorist on all levels. Our aim is to achieve a high level of customer and personal satisfaction which is paramount in today’s competitive industry.